Open the PilotDelivery app and start a new order. You'll need to provide the following:
- Pickup address
- Delivery address
- Parcel size and description
- Parcel photo
- Recipient's first and last name
- Recipient's phone number
- Additional delivery instructions or notes
- Payment method
Once you've entered the addresses, the app will display the delivery cost for each available parcel size. Review your order summary and tap Confirm delivery to place it. Your order will then be matched with the nearest available courier.