Will I be charged if the courier arrives but the recipient is not available?

Yes. If the recipient is not at the drop-off location within five minutes of the courier arriving, or the courier calls the provided phone number and gets no answer within that time, the courier can return the parcel to you. You then pay the delivery fee plus a return fee: 50% of the delivery price for that address, at least €2.50. To avoid this, make sure the recipient is aware of the delivery and has their phone available when the courier is on the way.